Effective Date: March 3, 2026 – March 28, 2026
XperienceDesigner, Inc. (referred to as “Xiaomi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information in accordance with the Republic Act No. 10173, or the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
- The Personal Information We Collect
We only collect information necessary for specified, explicit, and legitimate
purposes. For the Xiaomi 17 Series Pre-order Raffle, the personal
information we collect includes:
● Contact Information: Name, address, email address, and phone
number.
● Device Information: Unique device identifiers including OR/ SI
Number, IMEI, model, and operating system version.
● Promotion-Specific Information: Unique Raffle Code issued
during the pre-order phase.
● Transaction Information: Purchase history, purchase receipt
(photo/screenshot), and delivery details.
● Account Information: Xiaomi website or official online store details. - How We Collect Your Personal Information
We collect personal information through various means, including:
● Directly from You: When you pre-order a qualifying product, register
for the raffle via QR code/promo page, or contact customer support.
● Through Your Use of Products and Services: Information such as
the IMEI is generated and captured automatically when you register
your device for the promotion. - Purpose of Processing Your Personal Information
We process your personal information based on the principles of
Transparency, Legitimate Purpose, and Proportionality. We use your
information for the following purposes:
● To Provide and Maintain Our Services: To process your orders,
deliver products, activate your devices, and ensure our services
function correctly.
● Customer Support: To respond to your inquiries, diagnose product
issues, and provide after-sales service.
● Service Improvement: To analyze usage data, troubleshoot, and
perform internal operations to improve our products and services.
● Marketing and Promotions (with Consent): To send you
promotional materials, news, and updates about our products and
services, only where you have provided your explicit consent. You have
the right to object or unsubscribe at any time.
● Security and Legal Compliance: To detect and prevent fraud,
protect our rights and property, and comply with legal obligations
under Philippine law, including the DPA. - Sharing and Disclosure of Your Personal Information
We do not sell your personal information. We may share your personal
information with the following parties:
● Xiaomi Affiliates: We may share information with other Xiaomi Group
companies globally to provide you with the products and services you
requested.
● Authorized Third-Party Service Providers: We engage trusted
third parties to perform services on our behalf, such as delivery,
payment processing, data analysis, and cloud storage. These parties
are contractually obligated to protect your information and process it
only according to our instructions.
● Business Partners: In aggregated and anonymized form, we may
share general trends with business partners for them to evaluate the
effectiveness of their services.
● Legal and Regulatory Authorities: We may disclose your personal
information if required by law or to respond to a legal process, such as
a subpoena or court order, or when necessary to protect the life,
health, or security of any person. - Your Data Subject Rights (Data Privacy Act)
As a data subject under the DPA, you have the following rights:
● Right to Be Informed: To be notified whether personal information
pertaining to you shall be or has been processed.
● Right to Object: To withhold consent or object to the processing of
your personal data.
● Right to Access: To reasonably access and obtain a copy of the
personal information we hold about you.
● Right to Rectification: To dispute the inaccuracy or error in your
personal information and have it corrected immediately.
● Right to Erasure or Blocking: To order the blocking, removal, or
destruction of your personal information.
● Right to Damages: To be indemnified for any damages sustained due
to inaccurate, incomplete, outdated, false, unlawfully obtained, or
unauthorized use of your personal data.
● Right to Data Portability: To obtain a copy of your personal
information in an electronic or structured format that allows for further
use. - Data Security and Retention
We implement reasonable and appropriate technical, organizational, and
physical security measures to protect the personal information we collect
and process, including encryption, access controls, and secure data storage.
We will retain your personal information only for as long as necessary to
fulfill the purposes outlined in this policy, unless a longer retention period is
required or permitted by law. - Contact Us / Data Protection Officer (DPO)
If you have any questions, concerns, or wish to exercise any of your data
subject rights, please contact our designated Data Protection Officer
(DPO) or Privacy Team for the Philippines: Data Protection Officer: Pamela Quitangon of XperienceDesigner, Inc.
Email: pamela.quitangon@geenger.com